I take these design concepts seriously and work hard to make sure that all my sites adhere to them. On average, someone visiting a website for the first time, will leave after 10 - 20 seconds if they can't find what they are looking for. Also, there is nothing quite as frustrating than not being able to navigate a website properly. These issues (and more) are taken into consideration when I design a website. You can be sure that potential customers will have a great, trouble-free experience when visiting your site.